77 jaya Responsible Gaming
Gaming is for fun — it should never become a burden. 77 jaya believes every player has the right to know their limits and stick to them. On this page you will find self-exclusion, deposit limits, warning signs, and ways to get support when needed.
Gaming is for entertainment — not income
At 77 jaya we believe online gaming is an entertainment experience — just as someone might watch a film or enjoy a sport. But like any form of entertainment, moderation matters. Setting limits on your time and spending in advance keeps the experience enjoyable.
Our Terms and Conditions page details how 77 jaya verifies that every account holder is 21 or above through age verification. If you have any concerns about your own gaming habits, the tools on this page are here for you.
Online gaming should never be used to pay off debts or solve financial problems. Chasing lost money by placing one bet after another is the most common sign of a problem. Our FAQ page has answers to common questions about responsible gaming.
77 jaya's Commitment
- No accounts for anyone under 21
- Self-exclusion requests processed within 24 hours
- Deposit limits can be set at any time
- Gaming break tools are always available
- Support team available 24/7
- Trained team actively monitors for concerning behaviour
Tools for Setting Limits
77 jaya gives every member full control over their own gaming. Contact 24/7 live chat to use any of the tools below.
Session Time Limit
Decide in advance how long you will play each day or each week. You will be automatically alerted when your set time is up.
Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering the limit takes effect immediately; increasing it takes 7 days.
Account Break
Temporarily close your account for 24 hours, 7 days, or 30 days. During this time, logging in or making a deposit will not be possible.
Self-Exclusion
For a long-term break, activate self-exclusion for anywhere from 6 months to 5 years. It cannot be reversed before the period ends.
Gaming History
View your full transaction history — deposits, withdrawals, and bets — at any time, and review your own behaviour.
Support Access
If you want to talk about your gaming habits, contact our support team directly via 24/7 live chat — you can speak in Bengali.
Recognise the Warning Signs
If you notice any of the signs below in yourself or a family member, take it seriously. The first step is to acknowledge it; the second is to seek help.
- Returning to play again and again to try to recover lost money
- Spending more than the budget you set aside for gaming
- Putting gaming ahead of family, friends, or work
- Hiding your gaming habits or lying about them
- Feeling restless, irritable, or anxious when you cannot play
- Borrowing money or dipping into savings to cover gaming costs
- Trying repeatedly to stop playing but being unable to
Ask Yourself Five Questions
These questions are not a substitute for professional assessment, but they can help you understand your own situation.
If two or more answers are "yes", please speak with our support team.
Ways to Get Help
Acknowledging a problem takes courage. Rather than facing it alone, reaching out to family, a professional, or our support team is the most effective step.
77 jaya Live Chat
Available 24 hours a day, seven days a week, in Bengali. Setting limits, taking an account break, or activating self-exclusion — any of these steps can be taken through live chat.
Family and Loved Ones
Telling a trusted family member can ease a great deal of stress. The support of someone close to you can be the strongest factor in recovery.
Professional Advice
Consult a mental health specialist or behavioural therapist. This service is available at both government hospitals and private clinics in Bangladesh.
Contact by Email
Support is also available by email outside of live chat. Any responsible gaming request — self-exclusion, deposit limit, or account closure — sent by email will receive a response within 24 hours. Our support email: [email protected]
Confidentiality Guaranteed
All your information is kept completely confidential. In accordance with our Privacy Policy, no personal data is shared with any third party.
Protecting Minors
Age is verified when opening an account at 77 jaya. However, if there are children or teenagers at home, parents and guardians should take a few precautions.
- Use a password or PIN lock on your device
- Never share your account login details with anyone
- Always log out after playing
- Keep your bKash or Nagad PIN private
If you suspect that someone under 21 has used your account without permission, contact us via live chat immediately. Our team will act quickly and temporarily suspend the account if necessary.
Parental control software can block children from accessing specific websites, adding an extra layer of protection.