77 jaya's Privacy Policy
Your personal information is stored and kept secure with us. This policy explains in detail where your information is collected, how it is used, and what rights you have.
1 Introduction and Scope
77 jaya takes your privacy seriously. This Privacy Policy describes what information we collect when you use our website, open an account, or use our services, how that information is processed, and under what circumstances it may be shared with third parties.
This policy applies to the 77 jaya website (https://77-jaya.cam) and all services connected to it. By using our services, you are considered to have agreed to the terms described in this policy. Reading our Terms and Conditions alongside this Privacy Policy will give you the full picture.
Our services are for persons aged 21 or older only. If information from a minor is collected, it will be deleted immediately.
2 Information We Collect
Various types of information are collected at 77 jaya for the purpose of account registration and service delivery. The different categories of information collected are explained below.
2.1 Information You Provide Directly
When you create an account or contact us, we collect information you voluntarily provide:
- Full name and date of birth
- Email address and mobile number
- Password (stored in encrypted form — never kept in readable form)
- Payment information (bKash, Nagad, Rocket, or Upay mobile number)
- Identity verification documents (National ID or passport — as required)
2.2 Automatically Collected Information
When you use our website, some information is collected automatically:
- IP address and device information
- Browser type and version
- Pages you visited and session duration
- Data obtained from cookies and similar tracking technologies
- Transaction and betting activity history
2.3 Information Received from Third Parties
Information may sometimes be received from trusted third-party organisations for the purpose of identity verification and fraud prevention. However, this information is used only for the specific purposes stated.
3 Purpose of Using Information
Collected information is used for the specific purposes described below. 77 jaya does not use information for any purpose not clearly stated in this policy.
| Purpose | Explanation |
|---|---|
| Account Management | To handle registration, login, password recovery, and account security |
| Transaction Processing | To complete deposit and withdrawal processes and maintain transaction records |
| Identity Verification and Security | To prevent fraud, money laundering, and unauthorised access |
| Customer Support | To provide assistance via live chat and email |
| Bonuses and Promotions | To send notifications about applicable bonus offers and rewards |
| Service Improvement | To analyse user experience and improve the quality of the platform |
4 Sharing and Disclosure of Information
77 jaya never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the specific circumstances below:
4.1 Service Provider Partners
Information may be shared with selected partners for payment processing, identity verification, and technical services. These partners' use of information is governed by contractual agreements.
4.2 Legal Obligations
If required under a court order or applicable law, specific information may be disclosed to the relevant authorities. Such disclosure is limited to what is directed by legal requirements.
4.3 Business Transfers
In the event of a business merger or acquisition, user information may be transferred. Users will be properly notified before any such change, and the protections of this Privacy Policy will be maintained.
4.4 What We Do Not Do
- Information is not sold for advertising or marketing purposes
- Information is not shared with unnecessary third parties
- Your identity is not disclosed without your permission
5 Cookies and Tracking Technologies
The 77 jaya website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions and security | Until end of session |
| Functional Cookies | Remembering language preferences and user settings | Up to 1 year |
| Analytics Cookies | Understanding usage patterns and improving the service | Up to 2 years |
Most browsers have the option to control cookies. However, if essential cookies are disabled, some features of the website may not work properly.
6 Data Retention and Security
6.1 Retention Period
Your personal information is retained for as long as necessary — during the period your account is active and afterwards if required for legal or regulatory reasons. After an account is closed and the applicable retention period has ended, the information is securely deleted.
6.2 Security Measures
To protect your information, 77 jaya uses industry-standard technical and operational security measures:
- Data transfers are secured using SSL/TLS encryption
- Passwords are never stored in readable form — they are kept in hashed form only
- Payment information (bKash, Nagad, Rocket, Upay) is processed in a secure encrypted environment
- Automated monitoring systems are in place to detect unauthorised access to accounts
- Staff access to information is controlled in line with their responsibilities
However, complete security cannot be guaranteed on the internet or in digital storage. Keeping your password confidential and not sharing it with others is your own responsibility.
7 International Data Transfers
77 jaya's servers and service provider partners may be located in various countries. As a result, your information may be transferred internationally. In all such cases, information is handled in compliance with applicable law and under appropriate contractual protections.
The same standard of security and privacy described in this policy is ensured for any data transfer.
8 Your Rights
You have the following rights regarding your personal information. Contact us to exercise these rights.
8.1 Right to Know
You have the right to know what information we hold about you. You will be informed within a reasonable time after your request.
8.2 Right to Correction
If any information we hold about you is incorrect, you may request a correction. You can also update some information yourself directly from your account settings.
8.3 Right to Request Deletion
You may request deletion of your information where there is no legal obligation to retain it. However, this request may be limited in the case of an active account.
8.4 Opting Out of Marketing Communications
If you do not wish to receive promotional emails or notifications, you may opt out at any time. However, necessary transaction-related notifications will continue to be sent.
8.5 Filing a Complaint
If you have any concerns about how your information is handled, you may contact our customer support via 24/7 live chat or email.
9 Responsible Gaming and Data Protection
77 jaya believes that data protection plays an important role in creating a safe gaming environment. To comply with our Responsible Gaming Policy, we may monitor information related to your gaming patterns and habits. The sole purpose of this is to help you maintain healthy and controlled gaming habits.
Information provided when using self-control tools is completely confidential and used only for the related protective purposes.
10 Protection of Children and Minors
77 jaya's services are for persons aged 21 or older. We never knowingly collect personal information from minors.
If it comes to our attention that a minor's information has been included in our system, or if a parent or legal guardian notifies us, the relevant account and information will be immediately closed and deleted.
11 Third-Party Websites
Our website may sometimes contain links to third-party websites. 77 jaya is not responsible for the privacy practices of these external sites. If you visit these sites, please read their own privacy policies.
12 Policy Changes and Updates
77 jaya may revise this Privacy Policy from time to time in response to changes in services or law. If there are significant changes, a notice will be posted on the website and the "Last Updated" date at the top of the policy will be changed.
Continuing to use the service after any changes will be considered acceptance of the new policy. We therefore recommend reviewing this page regularly. If you have any questions about this policy, please visit our FAQ page or contact customer support directly.
13 Contact
If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Available on the website 24 hours a day, 7 days a week
- Support language: Bengali and English
We will try to respond to your request as soon as possible.